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Relocation Services

   The following are but a few of the kudos and accolades we receive as a result of the top-notch service we deliver during our local and long distance relocations.

   In some cases, even though we did not handle their relocation, our positive, friendly and helpful attitude in assisting them to make a decision did not go unnoticed!

If you have recently moved with us, please feel free to let us know how we did! Email us at: alaskanace@gci.net.

Hank and Carlos,

Thank you so much for all of your assistance in our exciting move - we couldn’t have done it without ACE Delivery and Moving!

Carson, Jeff, and "Super" Dave were with me the most and did an incredible job. You have a great staff and so far things look as though they are in great shape. Your men went above and beyond the call of duty to get things out of our old house and into the proper space in the new house. That alone would be commendable; however, when you factor in -10 degrees, that’s astonishing.

I’ve thanked them, but hope that this note also provides satisfaction from your end to let them know again. Thanks, again. And it was a pleasure having the chance to meet both of you! Warm regard from inside our new home,

- Meg (Meghan Stapleton)
2008 Presidential Campaign Spokesperson
& Current Family Spokesperson for
Alaska Governor Sarah Palin
January 2009


Carlos,

You did an excellent job, and I appreciate you working with me during my transition. Your team did an excellent job also and they were courteous, careful and efficient. The extra steps to protect the carpeting and stairs did not go unnoticed. I appreciated the timeliness of the delivery and will definitely keep ACE in mind for all of my future needs.

Brad Herzog
January 2009


To General Manager

On the 23rd or 24th of January your company delivered a TV to me from Pilot Air Freight.

I have been a property management supervisor for over 19 years and have never seen two men that were as friendly, sincere, neat, clean and respectful of property as the two men that delivered my new TV to me.

I have dealt with lots of moving companies over the years and some were OK but some did not care, leaving marks on walls, papers, boxes etc in the rooms, hallways or loading room. Some were rude, unfriendly and certainly not neat or clean.

I’m sorry that I forgot to get their names, because they are the best. I told them that I would recommend “ACE” to any residents asking for a moving company. I only hope all of your employees are all in the same category as these men are and if not, then maybe some more training would be needed, because these two are an exception.

Just want to make sure that these men are recognized for their outstanding work. The following should help find their names.

Patricia E. Hendrickson
December 2008


Dear Hank,

Jeff dropped off my stuff today. He did a great job! Wanted to let his supervisor know!

Barbara Flynn
November 2008


Hello,

Thank you so much for trying to help get me moved. I appreciate your time and patience, but I have selected another mover.

I want to thank “publicly” Hank from Ace for taking the time to explain rules, regulations, laws and other tidbits about the moving industry. I realize I probably drove you all about nuts, but I’d had a really bad move from Santa Rosa, CA to Homer 5 years ago and was not looking forward to a repeat performance.

Have a good weekend.

Sincerely,

Camille
June 2008


Dear Ace

I worked through college for Bekins Van lines in Denver!

You have had a three man crew moving me yesterday and one day last week (James, David, Carson and Jeff – in place of Carson for one day). Your guys are very hard working and professional. They moved a hell of a lot of stuff in a short time.

I really appreciate them and your excellent customer service. I will refer all my contacts to your business.

Sincerely,

Bud Wilson
Managing Partner
Cash Alaska II, LLC
August 2008


Hi Ace

We received our belongings they are still in boxes, but I believe nothing is broken, Even if some are broken no big deal. Half of the garage is still filled with packing paper some are still in wraps.

Thank you so much for your services we appreciated that you kept our furniture in your place for days for our convenience without charging us … which is almost unheard of.

Sincerely,

Paul and Chizuko
October, 2008


Hank, I received your letter and new rate schedule via fax.

While the new rates are higher than we prefer to pay. I don’t think it is possible to find a service provider in Anchorage that could come close to the service levels we have received from your group.

Laura is an absolute charm to work with and is great asset to your company. (In fact, give her a raise with all the new business we will be sending you).

Tom Hempel
President
Off Shore Express
October 2008


Hola!

I would like to thank all at ACE for working so hard and getting everything loaded last night and keeping me on schedule!

Irv Walker
June 2008


Hi Hank,

Thanks for being up-front. Very much appreciated.

I think we’re going to take it by tug with another load of equipment, but this will become our back up plan.

Thanks so much,

Tony Reynolds
Offshore Research Ltd.
March 2008


Written in response to:

“Hi Tony,

I could try to convince you that you have very few options, but I won’t. The carrier that serves Juneau on a regular basis is Lynden Transport Inc. If we were to offer you a quote, it would have to be using Lynden – and, at an added cost to Lynden’s rate. If you deal direct with Lynden, you cut out the middle man and save yourself some money. When you call Lynden, ask for Ed Jones. He will give you a rate and it’s a done deal!

Thanks for the inquiry,

Hank Schaub
Owner
Ace Delivery & Moving, Inc
Anchorage, AK”

Dear ACE Movers:

I want to take the time to commend the work done by your to movers, Dirk and Martin, Who have done two jobs for our library. They were very easy to work with, good listeners, and willing to do any job we needed while they were here. We have used a lot of different companies in the past several years. Their disposition was more professional and more pleasant than most of the movers we have dealt with. You are lucky to have such good employees.

I work for Alaska Department of Fish and Game and have recommended your company to our administrative managers, who often must hire movers for short term office moves.

Keep up the good work!!

Sincerely,

Celia Rozen
Librarian
Alaska Resource Library & Information Services
November, 2005


Please except my apologies!!

We were having so much fun making tape balls, I forgot to hand over the cash!! (you recall, we’re very crooked types ?)

Sorry & God Bless –

Maureen Rentes
(Mrs. Rentes is the wife of the 2002 - 2005 Alaska Attorney General)
October 2004


Dear Hank,

The process of moving is traumatic to say the least. However, I was pleased to have the assistance of your staff, Richard, Andrea, Keith and Thomas when they came to pick up the first load.

The move was expedient and professional. Your policy of picking up a load before the final moving date is a plus, as I it gave me room to prepare for final load.

I also want to thank you Hank, for return of my many phone calls regarding this move. I truly feel I picked the right moving company trust my possessions with.

Sincerely,
Lyn Spezia
May 2000


Dear Hank,

Through the years we have moved several times, and used various ways to transport our furniture and possessions. Our latest move was from Anchorage to Milford, NJ and our household goods were handled by your company.

It was the smoothest and most efficient move we ever made. You were 100% on target on all phases. You picked up our goods at the specified time; used great care in packaging, and they arrived in Allentown, PA. on the exact date you said we could expect them.

We picked up the shipment at Yellow Freight in Allentown, and found them (Yellow Freight) to be very friendly and extremely helpful. They were most cooperative with us, and greatly impressed with Ace. The Dock manager at Yellow Freight remarked, “I wish every shipper packaged their freight with this much care and precision; excellent workmanship.” We greatly appreciate the professional way our goods were handled, and highly recommend Ace to any and all in need of your services.

We thank you and your employees for a job well done.

Sincerely,

Wayne and Rosemary Carter
October 1994


Dear Hank and employees,

I just wanted to take this opportunity to thank you all for the service you have been providing to the section of Communicable Disease Control.

As you know supplying vaccines to Public Health Nurses in villages and clinics, and other establishments is a never-ending task and though we try to maintain some sort of shipping guideline, there is always an exception where vaccine or medical supplies are needed somewhere quickly. Not only have you folks been prompt and courteous with “standard” orders, but always available for those last minute requests as well as assisting me with the other oddball things that arise.

Once again thank you. I truly appreciate your dependability and flexibility.

Sincerely,

Dorothy Batten
Vaccine Supply Clerk
Dept. of Health and Social Services
Division of Public Health Section of Communicable Disease Control
February 1987


   Feel free to contact us via email at alaskanace@gci.net

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